Can you make me a custom gift?

Yes. we do work with our customers to create customizable gifts from our stock items. We will also curate a and source additional items on your behalf, contact us for details.

Can I pay offline

Unfortunately no. At this time we are only taking payments via credit card, visa debit card or bank transfer courtesy of NCB and Bank of Nova Scotia.

I see a price range, what does that mean?

It means that the product in question is a variable product that can cost anywhere between that range based on the customization you choose.

Where do you deliver?

We deliver islandwide. We offer free next day delivery in the Corporate Area and Portmore. For delivery outside of the corporate area and Portmore we provide door to door delivery for $800 .

What time is your delivery hours?

We deliver your gifts between the hours of 10:00am and 2:00pm in the Corporate Area and Portmore. For out of town deliveries we deliver based on our partners delivery hours .

What time is the cutoff time for next day Corporate Area and Portmore delivery?

To have your gift delivered next day in the Corporate Area and Portmore you need to order by 2:00pm the previous day.

Is my GiftBoxx© secured?

Yes. Each GiftBoxx© once packed is secured with two tamper evident security hologram stickers. If these stickers are tampered with or broken please refuse delivery and contact us immediately via email or call us at 1.876.894.6927 and we will replace your GiftBoxx©. Once Delivery has been accepted however we will not honor this policy.

How do I know my gift has been delivered?

Once delivery has been completed, you will be notified via the email address you used to purchase the gift.

Can I order a gift and have it delivered the same day.

Please call us at 1.876.894.6927 or use our live chat feature to speak to one of our gift concierge.

How safe is your payment system?

Our payment system is safe, it uses industry level encryption. The payment details are transmitted via a codification system (SSL) and the server on which transactions take place is certified by VeriSign.

Can I cancel my order?

Yes. For next day orders, cancellation must me made before 6:00pm. For other deliveries cancellation must be done 24 hours before your scheduled delivery. To cancel an order please call us at 1.876.894.6927 or use our live chat feature to speak to one of our Gift Concierge. Have your order number ready.