Help us to give a better GiftBoxx©
Our goal is to become the number one gift shop in Kingston, Jamaica.
To do that we not only have to raise the bar but to continuously outdo the standards we set for ourselves. But to be truly customer-centric we need feed back from you, leave a review to let us know where we shine and where if any we need to work harder.
What Our Customers Say
This is what some of our customers have to say about our service.
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Love the package and the support I got.
Happiness and Joy
Ordered on-line for 2 packages the birthday and anniversary options. The address provided by me had to be changed because, the surprise was on me and they were not at home! Oh the horror. They called the number attached and got directions for a new location and they delivered it there 🙂 Thank you SOOOOO much.
It Might Make Them Cry
I am in the US and needed to get a special gift for a friend in Jamaica. I wanted a gift that could be personalized since she got a new title. Not only could the gifts be personalized, but so could the beautiful box they came in. The entire presentation was amazing. She started to weep with joy just seeing the box. She was overjoyed with the entire thing and sent me pictures of every detail. It was all delivered quickly and beautifully. Any time I need an impressive gift in Jamaica, this is where I will purchase it. Thank you!
Exceptional Service + Great Gifts = <3
I needed a last minute gift for my boss at work and literally placed the order in the middle of the night. I followed up with a quick message just to ensure the team would check the order ASAP. I received a response at once and was able to finalize the gift and receive it on time the following afternoon! While I realize that I was late given their policies, the team was still willing to help me out of a last minute situation and I really appreciate that. Needless to say, they have gained a customer for life!
Special big ups to Jerry who was exceptional with his assistance! Thanks again guys. 10/10, highly recommend!
Great Customer Service..Easy of doing business. From choosing my box to my gifts were an amazing experience. Even though one of my items were out of stock I was no way near disappointed with them finding substitute and making it just the way I needed. The personalized touches were breathtaking. They made it birthday to remember.
Amazing Customer service
I order a gift box from here and my girlfriend gets it in less than 10 hours I can’t make this up . What surprise me the most is almost everything in the gift box was personalized with her name etc . This is amazing jerry did a wonderful job as well by communicating with me on the phone like a explain to him that my girlfriend birthday is in a few hours this was around 10:00pm 👀 and he was so helpful .my girlfriend told me he even sings happy birthday to her 🙏🏽. Thank you so much I appreciate your service .
I had a last minute request for a congratulatory gift for my God-daughter (placed at Campion College). I was able to reach out to the Giftboxx team who has always gone above and beyond to get my gift to its recipient. The buying experience was seamless and the service exceptional. I was kept abreast of the progress of my gift from order received to order delivered! Once the gift was delivered my god-daughter called excitedly to let me know just how beautiful her gift was, the customization on the box and on her other items were all on point!
Thanks a lot guys. He loved it. Exceptional customer service👍 Definitely can’t ever stop using the service as you made is Father’s Day worthwhile. Thank you.
Outstanding Customer Care Great Service In Jamaica - I Love It
I stumbled on the site when I searched for a shop in Kingston Jamaica during COVID 19. as I wanted a Fathers Day gift delivered to my Jamaican peeps and I live in North America.I rather like that they provided delivery service. I fell in love and was impressed with the offerings.
As a person who knows what she wants I scouted them out for over four weeks. They noticed, emailed me etc I was able to ask questions and they were patient. I loved their price points as well.
Because of how attentive they were in wooing me 🙂 I said yes to the site. They called me and told me they would have the package delivered on Fathers day itself. Impressed!!! Happy!!
They described their protocol re gloves etc, more impressed. So professional. Loved the personal touch. Fet like family.
On Father’s day, I received a text message that my box was being prepared for delivery when it was delivered another message that delivery was complete.
Very nice. One little snag. My peeps could not read the message and said they had no idea who the gift was from as the writing was small ;(.
So maybe a font change or other type of card should be used.
When I spoke to the party in Jamaica they figured the beautiful message was from me. They were in love with the items loved the contents very much.
They were curious and like me were happy that there is such a great little company making waves. By the way, the recipient was impressed as the person who delivered the packaged was nicely dressed.
I would recommend another message cards and overtime more choices. Overall great experience. It’s nice to have this available in my native land. Will definitely use again.
I love the fact that I can order stuff and it get delivered on time, good quality products and it makes life easy for us who is not in Jamaica…
I am very much impressed with this service…
A Jamaican gem!
Thoroughly impressed! As a Jamaican living abroad, I was struggling to figure out how to find my father a birthday gift during the Corona pandemic and happened upon the GiftBoxx website. Intrigued, I placed an order and requested that the delivery be made on his birthday. I received a call within hours to assure me that this would indeed be possible, which I thought was excellent customer service! As promised, the order arrived on time and was beyond my – and my family’s – expectations. The GiftBoxx was beautiful and had my dad’s nickname printed on it. The balloon attached was particularly wonderful, and the items inside were packed to perfection. Thank you GiftBoxx for helping me to show my dad that I love him, especially during very nebulous times.
Excellent Boxx design, I personalized the Boxx with my fiancé’s name and she loved it, beautiful. Unboxing was a breeze, the gifts were professionally packaged and the presentation complimented the elegant gift Boxx design. The only thing better than their business model and products is their excellent customer service, Eric was exceptional and he got me thinking about Christmas present in summer.