Help us to give a better GiftBoxx©
Our goal is to become the number one gift shop in Kingston, Jamaica.
To do that we not only have to raise the bar but to continuously outdo the standards we set for ourselves. But to be truly customer-centric we need feed back from you, leave a review to let us know where we shine and where if any we need to work harder.
What Our Customers Say
This is what some of our customers have to say about our service.
Gift Your Way
Experience first hand our total commitment to quality and customer service.Create Your Gift →
Rate GiftBoxx© on Facebook →
They was so helpful, answered every question asked.. great items to choose from, the packaging is great. My recipient loved the gift. Delivered on time, the website very easy to use. Felt very safe and comfortable with the online ordering…looking forward to ordering again soon. Give them a try trust me you won’t regret it!
I ordered 2 gift boxes for Mother’s Day and got them the next day (which was fast considering I ordered late). Website was easy to use to make my order and the service was great; I was kept updated with my order status and text messages/calls to let me know delivery was on its way. Packaging was nicely done. Would definitely recommend.
I had a great experience with this company…very prompt response time from the initial inquiry of a gift I had in mind…was very accommodative to make an adjustment for my order at the last minute and delivery was as expected. I simply loved the outcome of the personalized gift! Couldn’t have asked for a better experience! Very impressed and very happy with my gift! Will definitely shop again and recommend to a friend.
I ordered my package on Friday the 9th and presumed my package would arrive the 11th because I selected two day shipping but they emailed me and asked if I would like my package to be delivered on mothers day and I was elated. They also came on time and the quality of packaging was exquisite, I would highly recommend. My mother loved the gift and she was very much surprised.
Online interface easy to use and the delivery was quick. In all a great experience. My brother was happy with his personalized item for his birthday. Added an extra touch (a crown) to really make it perfect. Really appreciate the service
Love the Service
Great customer service! I wanted to do next day delivery but for some reason it wasn’t allowing me the option, even though I was still eligible for overnight delivery based on the time and their policy. So I called them and I got the problem resolved on the spot. The giftboxx was delivered within their time window the next day and I was called before the delivery to ensure a successful delivery to the recipient. Great care was taken with delivery as I was called once again to report the recipient of the giftboxx delivery. I ordered the giftboxx for my mom’s birthday and she absolutely loved it. Great packaging, presentation, and beautiful balloon add-on!
– I needed a gift last min and i was recommended by a friend of mine and i must say they came through!!
– The customer service was excellent.. first impressions are important and they last.. i can say this one was awesome.
– Jerry was so pleasant and amazing, thank you so much ☺️.. i will definitely order again.
– 10/10, I definitely recommend 👏🏽
One in a Million!
I must truly say, this place is a one in a mil. I ordered something for my boss birthday on Friday and wanted it for Tuesday and it was delivered to me on time. Please note what I ordered was not none of their listings. They went ahead and custom made my item. My boss loved his gift.
5 Star Service
I’m so glad I found GiftBoxx, definately will be ordering again. Service was seamless from start to finish, I was able to complete the entire transaction online. The black giftboxx was so beautifully prepared, and customization was on point. I got text/ email updates every step of the way, customer service was helpful and prompt with their responses. Easily added my alcohol selection, they were super willing to source it if they didn’t have the one I needed. LITERALLY saved Valentines Day for me! I was able to choose all the items I wanted from their wide selection and have them fit in the one box, DELIVERED ON TIME. Don’t hesitate they’re worth the experience.
One of a kind
I was in a crunch while trying to find the perfect gift for a loved one when I stumbled upon this site. I was immediately pleased with the aesthetics and the first impression was amazing. It was so convenient to personalize the gift online and the many options made it even better. After contacting them and explaining the urgency of the situation, they went above and beyond to ensure that the gift arrived on time. The communication was exceptional and I was updated every step of the way. There were no glitches or delays and the customer service was A-one. It was a great experience ordering from GiftBoxx and I’ll be sure to return. Thank you for making that day special.
I just love the gift box, I got it for my birthday and was able to reuse it for my pixie gift. My pixie was so overwhelmed.
Service was great from start to end, customer service excellent I even get pictures send to me when box was packed and ready for delivery. Easy to order, tracking service from start to finish and price are ok too..will definitely use again. Recipient love his gift and was over the moon❤️❤️❤️