Help us to give a better GiftBoxx©
Our goal is to become the number one gift shop in Kingston, Jamaica.
To do that we not only have to raise the bar but to continuously outdo the standards we set for ourselves. But to be truly customer-centric we need feed back from you, leave a review to let us know where we shine and where if any we need to work harder.
What Our Customers Say
This is what some of our customers have to say about our service.
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Outstanding Customer Care Great Service In Jamaica - I Love It
I stumbled on the site when I searched for a shop in Kingston Jamaica during COVID 19. as I wanted a Fathers Day gift delivered to my Jamaican peeps and I live in North America.I rather like that they provided delivery service. I fell in love and was impressed with the offerings.
As a person who knows what she wants I scouted them out for over four weeks. They noticed, emailed me etc I was able to ask questions and they were patient. I loved their price points as well.
Because of how attentive they were in wooing me 🙂 I said yes to the site. They called me and told me they would have the package delivered on Fathers day itself. Impressed!!! Happy!!
They described their protocol re gloves etc, more impressed. So professional. Loved the personal touch. Fet like family.
On Father’s day, I received a text message that my box was being prepared for delivery when it was delivered another message that delivery was complete.
Very nice. One little snag. My peeps could not read the message and said they had no idea who the gift was from as the writing was small ;(.
So maybe a font change or other type of card should be used.
When I spoke to the party in Jamaica they figured the beautiful message was from me. They were in love with the items loved the contents very much.
They were curious and like me were happy that there is such a great little company making waves. By the way, the recipient was impressed as the person who delivered the packaged was nicely dressed.
I would recommend another message cards and overtime more choices. Overall great experience. It’s nice to have this available in my native land. Will definitely use again.
I love the fact that I can order stuff and it get delivered on time, good quality products and it makes life easy for us who is not in Jamaica…
I am very much impressed with this service…
A Jamaican gem!
Thoroughly impressed! As a Jamaican living abroad, I was struggling to figure out how to find my father a birthday gift during the Corona pandemic and happened upon the GiftBoxx website. Intrigued, I placed an order and requested that the delivery be made on his birthday. I received a call within hours to assure me that this would indeed be possible, which I thought was excellent customer service! As promised, the order arrived on time and was beyond my – and my family’s – expectations. The GiftBoxx was beautiful and had my dad’s nickname printed on it. The balloon attached was particularly wonderful, and the items inside were packed to perfection. Thank you GiftBoxx for helping me to show my dad that I love him, especially during very nebulous times.
Excellent Boxx design, I personalized the Boxx with my fiancé’s name and she loved it, beautiful. Unboxing was a breeze, the gifts were professionally packaged and the presentation complimented the elegant gift Boxx design. The only thing better than their business model and products is their excellent customer service, Eric was exceptional and he got me thinking about Christmas present in summer.
They was so helpful, answered every question asked.. great items to choose from, the packaging is great. My recipient loved the gift. Delivered on time, the website very easy to use. Felt very safe and comfortable with the online ordering…looking forward to ordering again soon. Give them a try trust me you won’t regret it!
I ordered 2 gift boxes for Mother’s Day and got them the next day (which was fast considering I ordered late). Website was easy to use to make my order and the service was great; I was kept updated with my order status and text messages/calls to let me know delivery was on its way. Packaging was nicely done. Would definitely recommend.
I had a great experience with this company…very prompt response time from the initial inquiry of a gift I had in mind…was very accommodative to make an adjustment for my order at the last minute and delivery was as expected. I simply loved the outcome of the personalized gift! Couldn’t have asked for a better experience! Very impressed and very happy with my gift! Will definitely shop again and recommend to a friend.
I ordered my package on Friday the 9th and presumed my package would arrive the 11th because I selected two day shipping but they emailed me and asked if I would like my package to be delivered on mothers day and I was elated. They also came on time and the quality of packaging was exquisite, I would highly recommend. My mother loved the gift and she was very much surprised.
Online interface easy to use and the delivery was quick. In all a great experience. My brother was happy with his personalized item for his birthday. Added an extra touch (a crown) to really make it perfect. Really appreciate the service
Love the Service
Great customer service! I wanted to do next day delivery but for some reason it wasn’t allowing me the option, even though I was still eligible for overnight delivery based on the time and their policy. So I called them and I got the problem resolved on the spot. The giftboxx was delivered within their time window the next day and I was called before the delivery to ensure a successful delivery to the recipient. Great care was taken with delivery as I was called once again to report the recipient of the giftboxx delivery. I ordered the giftboxx for my mom’s birthday and she absolutely loved it. Great packaging, presentation, and beautiful balloon add-on!
– I needed a gift last min and i was recommended by a friend of mine and i must say they came through!!
– The customer service was excellent.. first impressions are important and they last.. i can say this one was awesome.
– Jerry was so pleasant and amazing, thank you so much ☺️.. i will definitely order again.
– 10/10, I definitely recommend 👏🏽
One in a Million!
I must truly say, this place is a one in a mil. I ordered something for my boss birthday on Friday and wanted it for Tuesday and it was delivered to me on time. Please note what I ordered was not none of their listings. They went ahead and custom made my item. My boss loved his gift.